Our Caring Promise
Our Caring Promise is an industry-unique declaration that offers peace of mind to our patients and referral sources, that no other private duty home care provider offers. By selecting Advocate as your Private Duty Provider, patients and families are PROMISED access to:
» Patient Care Coordinator: One point-of-contact to bridge the communication gap between facilities, family/trustee and patient ensuring patient receives maximum care through Advocate's needs assessment program.
» On-Staff Medical Director: Advocate provides in-home confidential, individualized and non-emergent care. The Medical Director also engages in continuous HHA and CNA training of the latest Alzheimer's formulations, policies and procedures.
» On-Staff RN: Our on call RN provides clinical patient assessment, home safety evaluation, and offers family support services.
» On-Staff Spiritual Care Program: Our Priest and Rabbi provide holistic support to patients and their families who battle fear, stress and anxiety through counseling, spiritual guidance and positive reinforcement.
» Partnership for Patients: Advocate partners with community leaders to provide additional products and services enhancing our patients' lives.
» Animal Assisted Therapy: An integral part of the clinical healthcare treatment process improving one's physical, social, emotional and cognitive functions.
» Patient Care Technicians: Advanced skilled training of CNA's working closely with doctors and other medical professionals, learning to administer therapeutic programs, execute planned patient care programs, monitor patient conditions and are trained in chronic disease procedures.
» ASIST Sensitivity Training: Provides caregivers with insight on what it's like to live every day as an older adult facing one or more age-related health challenges.
» "Ask the Doc": Telemedicine portal allowing patients to ask a Doctor for care advice related to chronic health issues.
Introducing new ER Card USB flash drive
ER-Card is an online Personal Health Record (PHR) that gives you and your family full control of confidential medical information and personal documents.
Enjoy the Benefits
- Anywhere, Anytime Access
- Care Management Services
- Drug/Medication Alerts
- Emergency Notification/Recalls
- Ambulance EMT-Link
- Secure, portable USB flash drive
- Health Newsletter














